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Lavida Vision Group

Frequently Asked Questions

Answers about browsing frames, saving your details and booking a visit.

How do I choose prescription lenses?

Open the Lens Configurator, choose a lens type, index and coating, then review the itemized total. Contact the team to confirm which options suit your prescription.

How does virtual try-on work?

Choose a frame, upload a clear front-facing photo or use your camera, then drag the frame and adjust the sliders. The preview is a manual style tool.

Where are my prescriptions saved?

Manual prescription details are saved in this browser on this device. Uploaded files are previewed locally.

Is an appointment confirmed when I save it?

Saving stores your request on this device. Call the branch to confirm availability and finalize your visit.

Can I place and pay for an order online?

The shopping bag keeps your selection for review. Contact the team to confirm availability and arrange payment and delivery.

How do I find a branch?

The Contact & Branches page lists our locations and opening hours.

Still need help?

Our team can help you explore frame options or prepare for your visit.

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