Need help with your pair?
Contact the branch with the product name, purchase details and a description of the issue. Bring your frame and its case when visiting.
The team can review fitting adjustments and explain the options available for your purchase.
Contact a BranchBefore arranging a return
Ask the team to confirm return eligibility, time limits, required documents and any conditions specific to customized prescription lenses.
The website does not process returns automatically or publish a confirmed return window.
Customer Support